ISO 9001

This international standard supports using a process approach when creating, implementing and increasing the efficiency of quality management systems in order to increase satisfaction of customers by meeting their requirements.

We implemented our quality management system as early as 2004

We were certified by the world-renowned certification authority of TÜV SÜD   represented in the Czech Republic by TÜV SÜD Czech s.r.o. Since then we have undergone regular cycles of internal and external audits. On the basis of these results, we try to permanently increase the quality of our services.

A quality policy is the company's public undertaking to apply a quality management system incompliance with the EN ISO 9001 requirements, as a management tool within the company. Our quality policy expresses intentions of the company in areas of key importance for the economic prosperity and general development, e.g.:

• anticipating and meeting customers' requirements and expectations

• continually improve the efficiency of individual quality management processes